Frequently Asked Questions

Your suit is sold as fabric — the shirt, trouser, and dupatta are cut but not sewn. You can take it to any tailor, or choose our custom stitching add-on and we'll stitch it for you.

Custom stitching adds Rs. 2,500–3,500 to your order, depending on the design's handwork. This is shown clearly on each product page before you order.

Select "Custom size" on the product page and check out as normal. We'll message you on WhatsApp afterward to collect your measurements — see our How to Measure guide for an easy way to do this.

Cash on delivery is available across most of Pakistan, along with the online payment options shown at checkout.

Unstitched orders ship in 2–4 days. Custom-stitched orders take 7–10 days, since stitching only begins once your measurements are confirmed.

Yes, nationwide through trusted courier partners. Orders above Rs. 6,000 ship free.

Yes — once it ships, we'll send tracking details on WhatsApp. You can also check status anytime on our Track Order page.

Unstitched, unused pieces with original tags can be returned within 10 days of delivery. Custom-stitched orders are final, since they're made specifically to your measurements. Full details on our Return Policy page.

Message us with photos right away — damaged or incorrect items are replaced at no extra cost.

Yes — we source from the same fabric mills used by branded labels. The saving comes from cutting out the showroom, not the fabric quality.

We photograph every piece as accurately as possible, but slight variation can occur due to screen settings and the handmade nature of the embroidery.

No — every design is made in limited pieces and isn't restocked once it sells out, which is part of what keeps each piece special.