Where's my order?

Track Your Order

Here's how to check on your order, and what happens at each stage.

View your order status

Log in to your account to see order history, status, and tracking details.

Ask us directly

Message us your order number on WhatsApp and we'll send you a live update.
Order journey

What happens after you order

1

Order confirmed

You'll get a confirmation on WhatsApp and email right after checkout.

2

Being prepared

Unstitched orders are packed right away. Custom-stitched orders go to our tailors after your measurements are confirmed.

3

Shipped

We message you the courier's tracking link the moment your order leaves our hands.

4

Delivered

Cash on delivery available. Let us know once it arrives — we love hearing how it turned out.

A few things worth knowing

I haven't received a tracking link yet

Tracking is sent once your order actually ships — for unstitched orders that's usually within 2–4 days, and for custom-stitched orders, 7–10 days. If it's been longer, message us on WhatsApp with your order number.

Can I change my delivery address after ordering?

Yes, as long as the order hasn't shipped yet — message us as soon as possible with the updated address.

My tracking shows no movement

Courier updates can lag by a day. If there's been no movement for 3+ days, let us know and we'll follow up with the courier directly.

Need help with your order?

We usually reply within 1–2 hours, 10 AM – 9 PM (Mon–Sat).

Message us: 0321-9664886